Seven camera-detected events and your shop ticket, connected in one visit — from the roller door going up to it coming back down, including how long someone was actually in front of the car.
BAY 02Illustrative visitCamera and shop software
08:56:14
Door open
Roller door lifts off the floor
09:04:12
Car in bay
Vehicle crosses the bay threshold
09:08:50
Tech at car
Person steps in front of the car
09:12:02
Hood up
Hood breaks the horizontal
09:23:16
Hood down
Hood returns to closed
09:31:07
Repair order
Repair order closed
Cashed out
Matched from your shop software
09:34:19
Car out
Vehicle leaves the bay
17:58:06
Door closed
Roller door meets the floor
38m in the bay, drawn to scale
Tech in front of the car14m
Bay held, nobody working24m
7m 58sGarage door up
4m 38sCar in the bay, nobody on it
3m 12sTech looking the car over
11m 14sHood open, work happening
7m 51sFinished, not yet billed
3m 12sPaid, bay still held
8h 24mCar left, day continued as usual
Door closed
How it works
Three steps, then it is just running
1
Step 1: Point us at your feeds
We connect to the NVR you already run. No new cameras in most shops, no box on the wall, nothing wired into your equipment.
BAY 02
Connected from your recorder
Live
BAY 03
Connected from your recorder
Live
BAY 04
Connected from your recorder
Live
2
Step 2: Calibrate the space
We mark where the bay starts and where the lift sits. That is the whole setup — the events come from the geometry.
BAY 0209:12:02Lift lineBay threshold
3
Step 3: Watch it on your dashboard
The second a car rolls in, it shows up on your dashboard. Every stamp, gap and ticket lands there as it happens, and all of it stays in one place.
LiveBay 02
Garage door up7m 58s
Finished, not yet billedRO-2841 · $742.187m 51s
Car in the bay, nobody on it4m 38s
Paid, bay still held3m 12s
4 gaps · 24m idle
What you can finally answer
Know where your shop loses time.
See which bays run slow, which jobs overrun, and what every occupied hour earns.
Which bay runs slowest?
Hood-open time per job, per bay, per tech.
Bay 0138m
Bay 0231m
Bay 0357m
Bay 0435m
Bay 03 has the longest hood-open time per job.
Which jobs run over?
Every job carries its own hood-open duration against the time you quoted.
30 minover quote
50 minactual
20 min quoted30 min extra
This job took 30 minutes longer than quoted.
How long do finished cars sit?
Hood-down to cashed-out gap, ranked worst first.
Longest wait: 1h 12m
Ticket
Bay
Wait
RO-2902
Bay 03
1h 12m
RO-2877
Bay 01
38m
RO-2841
Bay 02
7m 51s
Some finished cars sit over an hour before close-out.
What does an occupied bay earn?
Ticket total against the full occupied time, not just the time somebody was working.
Per hour the bay was held
$89/ occupied hour
Per hour worked
$159/ working hour
This bay earns $89 for every hour it is occupied.
Overstay calculator
What is overstay costing you?
A finished car only costs you when it keeps another customer from being served. Count it from the bay time it holds, or from the cars that drive off, and see what it was worth.
Revenue lost to overstay, every month
$4,685
That is 0.7 more cars a day you could have done.
Profit lost, every month
$2,577
Revenue lost, every year
$56,216
More cars a day
0.7
More cars a month
18
Only overstay while cars are waiting counts, at your fill rate, turned into jobs at your job time. Over 26 working days a month.
Good to know
The questions shops ask first
A few things you might want to know before getting started.
01Which shop software do you integrate with?
Tekmetric, ISI Local, ISI Express, DropTop, and a couple of others. Each visit is matched to its repair order in your shop software, so the timeline arrives with the RO number and ticket total attached rather than sitting in a separate report. Using something else? Tell us which system and we will tell you plainly whether we can connect it.
02How does it know the hood is open?
We run our own proprietary AI model on your camera feed, and it detects the hood from the geometric shape of the car. When that shape changes as the hood opens, it stamps hood-up, and when it returns to closed, it stamps hood-down. No sensor on the car, no tag on the lift, nothing for a tech to remember to press.
03Does it work for oil changes and tire jobs?
Yes. Quick lube bays are timed the same way, from hood up to hood down. Tires, brakes, and alignment never open the hood, so they are timed on the lift instead — bay occupied, lift raised, lift lowered. You tell us which bays do which kind of work and we time each one the way that matches.
04Can I see every bay in one place?
Yes. Every bay you connect lands on the same dashboard as it happens, with its stamps, gaps, and tickets, so you can compare bays side by side and see which one runs slowest. If you run more than one location, each site is added to it as it goes live.
05Do I have to buy cameras?
BayCam runs on the CCTV you already have. Those cameras were put up for evidence, not recognition, so some may just need re-aiming — we look at your feeds first and tell you plainly which ones. Once they are pointed right, you are good to go.
06How long until it is running?
About a week per site. Once we have access to your feeds and your POS, we collect footage from your bays, train our AI model on your layout, run it on your cameras, and test the results against what actually happened before you rely on a single number. Multi-site rollouts go a site at a time, so each one is trained and tested on its own rather than copied.
Send us a day of footage from one bay. We will send back the timeline — every stamp, every gap, and what the idle time was worth — before you decide anything.
08:56:14
09:04:12
09:08:50
09:23:16
09:34:19
17:58:06
